What is the second stated purpose of the arrangement conference?

• A. Neutralize the family's feelings and build rapport
• B. Obtain Vital Statistics
• C. Plan the funeral
• D. Sell merchandise

Answer: (B)

The arrangement conference is structured so that essential administrative steps are handled in a clear sequence. The second stated purpose is to obtain vital statistics—the factual details about the decedent needed to prepare the death certificate and to coordinate the disposition. Having accurate vital statistics early keeps legal paperwork moving smoothly and ensures the service can be scheduled and arranged without delays.

While establishing rapport and discussing options are important during the meeting, those aspects don't carry the same formal, record-based purpose. Planning the funeral is a key activity, but it typically follows once the necessary information is in place. Selling merchandise is a business activity that should align with family needs, but it isn't the formal second objective of the conference.